A shower almost never fails at the tile. It fails at the layer behind it, and by the time you can see something on the surface, the problem has been there a long time. Before you spend anything, here is how to work out which one you have.
Priced by written scope, never by the hour.
This matters because one of them is a maintenance job you can have done for a fraction of the other. Any company that tells you it is always a rebuild is not looking. Do these five checks before anybody quotes you.
Walk the wall and listen. Solid tile sounds solid. A hollow or drummy note means the tile has lost its bond with what is behind it, and that is not a grout problem.
Near the floor and in the corners. Any give, any sponginess, any movement at all means the board behind is wet. That wall comes out, and no amount of new grout changes it.
Cracks scattered around are usually age. Cracks that keep coming back in the same corner, or along the joint where wall meets floor, mean something behind is moving.
A musty smell that does not clear once the room is dry is water sitting somewhere it should not be, and that is behind the tile.
If the shower is upstairs, go underneath and look. A stain there settles the question. If it is on a slab, look at the baseboard on the other side of the shower wall.
Tile and grout are not waterproof. They are the finish. The waterproofing is a separate layer underneath, and whether yours exists, and whether the board behind it is still sound, is what this job actually costs.
If the wall behind the old tile is soft, wet or crumbling, it comes out. Tiling over a failed wall is the cheapest thing a company can do and the fastest thing to fail.
Plenty of older Florida showers were built with tile straight onto board and nothing between. Adding a proper membrane is not an upgrade in that case, it is the job.
To the ceiling costs more than to the shower head, and it is the easiest place to move the number without touching quality.
Reusing a sound pan and replacing only the walls is a smaller job. If the pan is part of the failure, the pan is part of the scope.
A written scope is only worth something if it says where it stops. These are the boundaries we put in writing before anyone starts.
Demolition tells you what you are really dealing with, so the honest sequence is open it, look, and confirm the scope before the tile is ordered. After that it is board, membrane, cure, tile, grout, cure. The cure times are not negotiable and the dates are in the scope.
Every company on your list will say yes to this job. Here is where we say no, and why. It costs us the odd project and it saves you a great deal more than that.
If the five checks above all come back clean, re-grouting and re-sealing is the honest answer and it is a fraction of the cost. We will say so standing in a bathroom you were ready to spend real money on.
It can be done. It also traps whatever is already wet, adds thickness the valve and the door were not built for, and buys you a couple of years. We would rather do it properly once.
Sometimes the stain on the ceiling below is a supply line or a vent, not the shower at all. Replacing the shower would not fix it and would look like it failed. That gets identified first.
If the work we did fails, we come back and fix it, for as long as you own the home. Not one year. Not five. As long as you live there.
A warranty is only worth what its exclusions say. Ours are above, in the same size type as the promise. Ask any other company you are talking to for theirs in writing, and check how long the tile is covered for.
Run the five checks above: tap the tile for hollow spots, push the wall low down for give, look at where grout keeps cracking, smell the room once it is dry, and look at the ceiling or baseboard below. Any one of them coming back positive means the layer behind the tile is worth opening up.
If the wall behind is sound, yes, and we will tell you that. Grout is a maintenance item. It is not the thing keeping water out of your framing, so re-grouting a wall that has already failed only hides it.
A continuous membrane over the board, with every seam, corner and change of plane banded, so water that gets through the grout has nowhere to go but back to the drain. It disappears under the tile and you never see it again, which is exactly why it is the first thing cut when a price has to look low.
Yes. The waterproofing is photographed before tile goes on, so you can see the layer you are paying for after it becomes invisible.
A shower built with a proper membrane over sound board should not need rebuilding in your lifetime in the house. Grout and silicone are maintenance and will need attention along the way. If a tiled shower is failing in under fifteen years, something behind it was wrong from the start.
Hillsborough, Pinellas, Pasco, Manatee and Sarasota counties. If your town is not on this list, call and ask: the answer is often yes.
Never hourly, never a verbal figure, and our workmanship carries a lifetime warranty. Hillsborough, Pinellas, Pasco, Manatee and Sarasota counties.